User Guide

You may transfer funds between VISA, Mastercard or Maestro cards of any Ukrainian bank in UAH.

To use the service of «Card-to-card transfers» (hereinafter referred to "Service") you need to:

1. Go to web-page of Service.
2. Fill in all required fields on the page, which are necessary for transfer:
   • Sender's card number;
   • Expiry date of Sender card;
   • Transfer Amount in UAH;
   In this moment the system will automatically calculate and show the amount of fee and total amount that will be charged from the Sender's card.
   • Receiver's Card number;
   • CVC2/CVV2.
3. Read terms and conditions of providing the Service (Public offer for Agreement about terms and conditions of providing the Service «Card-to-card transfers») and confirm its acceptance by ticking the necessary field.
4. Check all the inserted parameters, and if it is correct, push «Make transfer».
5. Pass procedure of Authentication to confirm operation by one of technologies below:
   • by 3DSecure technology (Verified by Visa/MasterCard Secure Code):
   If the card of Sender supports 3DSecure – to confirm the operation you will get a request to enter one-time password sent to your cell phone number by your issuing bank.
   • by look-up technology:
   If the card of Sender does not support 3DSecure - to confirm the operation you will get a request to enter one-time password sent in authorization request by Sender card for amount of 2 UAH in MERCHANT NAME field.You may get the one-time password by turning to your issuing bank call-center or from SMS in case card of a Sender is connected to the service of sms-banking.We recommend you to insert the Sender cell phone number when entering the transfer parameters to register for making further transfers during next 3 days by one-time password technology.
   • by one-time password technology:
   If the card of Sender does not support 3DSecure but you successfully used the service of your cell phone number registration during previous 3 calendar days - to confirm the operation you will get a request to enter one-time password sent you in SMS to cell phone number entered during the registration.
6. System will check all your data and show the notification about successfull or non-successfull operation after a few seconds after pushing «Confirm operation».
7. If the transfer is completed succesfully the term of funds to become available will be determined by Receiver issuing bank.
   As a rule, the funds become available in 30 minutes after the moment of transfer completion, in some cases funds may become available in few days: up to 5 days.